I take pride in protecting the art so each piece is wrapped well with fragile tape all over the parcel. I make sure the parcel is clearly labelled and has my return address just incase it does get returned. I will email you the tracking number or reference depending on what service you require but if out of the UK, sadly no service covers once leaves the UK so it is out of my hands as soon as it leaves my studio. I do my upmost to do all that needs to be done to be received safe and sound.

I am a sole trador/freelance wildlife artist and I do everything from my studio, based in Southend-on-Sea, UK.

Sadly as soon as the product leave my studio with the courier it is out of my hands but I always do my upmost that any of my art is wrapped well, labelled well and goes with replicable companies. Not even the couriers take any respeonsability of parcels that are posted with them.

I alwasys get great feedback regarding posting my art through the post. One of my clients said it was bomb proof!...sorry I am not liable or any loses or damages through the postal services. If anything happens I will do all I can to help find it. Overseas this is so much harder due to no tracking service.

In the UK for a print or original to be delivered is usually 1-2 days. Depending on when I receive the order. For an example, if I receive an order Friday, Saturday or Sunday, the parcel wont go out until Monday Morning, except bank holidays. If I receive the order after midday on the Mon, Tues, Wed or Thursday, please allow another day before will be posted out. 

I will liase with all clients to find what days are best for you to receive the parcel or if it is a surprise delivery, I wont include my business name, so please make me aware.

Deliveries outside the UK can vary depending on what country and time of your being delivered. 

I post out orders once the payment has cleared.

These can vary depending on if posting to UK or outside of the UK.

UK prices are as follows;

A5 prints £5-

A4 prints £6.50

A3 prints £8-

A2 prints £10- 

Originals and framed prints are from £20- depending on size and due to the amount of packaging to protect your original in the post.

Outside the UK; INTERNATIONAL

Unframed prints are from £25- depending on size and framed artwork from £35- depending on size and due to the amount of packaging to protect the artwork.

Yes with the unframed items only. If you phone me up with the order I will either being able to take your order and payment over the phone or if prefered you can email me the order with the post cost query then I can email you an invoice. 

Once the payment is clear I then send your order to you.

If order within the UK, yes, so you can track your order.

With international, outside the UK, I can still give you a tracking number but this is only up to before it leaves the UK unfortunately. I have asked many a time, even though ask for track and trace sadly it only is until it leaves the UK. 

I do keep intouch with the client until they have received their order and even if it was to get lost I would do my upmost to try and locate it your parcel for you. 

The postal services unfortunately are all at our own risk at all times.

I accept any method of card payment on my Sumup card reader in person. It has a great signal and safe and secure.

I accept all main cards via square which is built into the ecommerce site.

I accept payments over the phone.

I accept payments via bacs.

Please note that no card details are saved. No details are saved other than what you have agreed to by being on my mailing list. Address, email and phone number are saved for delivery purposes, then only stored for reference. No details are passed on as I respect your privacy at all times. 

If anytime you want to be unsubscribed to may mailing list, please email that you want to be removed.

If this happens do contact me and let me know the details of your order and I am sure I will be able to help you. All depending on the situation and time that past.

There is a non return policy.

I require a deposit for each commission ordered that is not ordered online to secure your order, plus this pays for the materials to start on your picture.

Sorry there is a no-refunds on deposits.

I do not hold any card details at any time. At times I have been given card details which are destroyed after payment has gone through. 

Please note that no card details are saved. No details are saved other than what you have agreed to by being on my mailing list. 

Address, email and phone number are saved for delivery purposes, then only stored for reference. No details are passed on as I respect your privacy at all times. 

If at anytime you want to be unsubscribed to may mailing list, please email that you want to be removed from my mailing list.

Thank you to those who want to be on my mailing list. 

If at any time you want to be taken off, please email me with instruction to be removed from my mailing list and I will remove you as soon as possible. If you opt to be removed, you will receive 1 last email saying that I have removed you.

With thanks.

Yes. On any purchase you are agreeing to my T&C's so please read what is written here carefully.

Any questions dont hesitate to ask me.

Yes, each piece of art drawn by an artist is coptrighted and the all the rights stays with that artist unless someone buys the rights, which would be between the artist and the one interested in purchasing the rights. This agreement should be in righting so if questioned there is proof of purchasing these rights, without that, one will be in breach of copyright law.

A definite no. This would breach the copyright law. Each piece of art, whether it be an original; commissioned or purchased from artist direct or at a show, at a gallery or a print/reproduction from the original or of their work produced on any other product with their art on must not be reproduced in any way without their consent or permission.  

Only if you go direct to the artist in which drew your piece. So Yes if come to me, I would love to do that for you as they make wonderful gifts and I have done many now for clients. Each image must NOT be re-distrubuted, copied, photographed, scanned, imatated or misappropriated without written consent from the artist, otherwise one would be breaching the copyright law.

A giclee print, pronounced jee-clay and derives from the french word 'to squirt out'. It is a process that uses a 12 color ink jet printer, acid free papers, and pigment based archival inks. This insures that your prints will never degrade or yellow over time and allows a better longevity. Giclee printing allows the artist to provide a quality product for their customers that will never fade. I take poride in colour correcting each print ensuring each one is of high standard. Each print I hand sign and check over before putting them together with the mounts and celophane myself. The origins of the Giclée prints; the word giclée was adopted by Jack Duganne around 1990. He was a printmaker working at Nash Editions. He wanted a name for the new type of prints they were producing on a modified Iris printer, a large-format, high-resolution industrial prepress proofing inkjet printer on which the paper receiving the ink is attached to a rotating drum and that they had adapted for fine-art printing. He was specifically looking for a word that would differentiate them from regular commercial Iris prints then used as proofs in the commercial printing industry. "Giclée" is based on the French word gicleur, the French technical term for a jet or a nozzle, and the verb coming from it "gicler" (to squirt out). "Une giclée" (noun) means a spurt of some liquid. The French verb form gicler means to spray, spout, or squirt. Duganne settled on the noun giclée.

Yes as they appreciate in value due to it's high quality and relative rarity, a limited edition giclee is valuable from it's initial printing. But these giclee prints also become more valuable over time as the artist gains more and more recognition and the edition of the print sells out.

The technology used to create these prints is very expensive and the output is painfully slow - most giclées are produced one or two at a time. Also the materials are of higher quality as the papers and inks are of archival quality that adds to the value of the prints as are colourfast too.

I am a sole trador, a freelance wildlife artist who produces my own prints. I put them all together and take care in wrapping the product whether it be a print or an original with the utmost care so it arrives safely to its new home. 

All of my limited edition prints come with a certificate of authenticity and each one logged so when the last one of its numbered edition is printed strickly no more will be printed! It is against the law to print more than the number of the edition. I supply a certificate of authenticity for the majority of my commissions, from 2020 I supply one with every commission. You may request one prior to me completing any work. If some time/years have passed then I cannot supply one as each one is dated at time of delivering to client. If you would like to know the date in which your picture was drawn, I will do my upmost to look through my records and let you know. All my work is genuine as each one is hand drawn by myself. I am a sole trader and all the services I provide I entail myself. Unless printed on other products. 

Yes. If an original has prints produced from the original, the original will be more valuable.

If an original or prints are at a sale price, this doesnt devalue the work at all. The lower prices are either last of print editions to make way for the new and few originals when wanting to bring in new. All originals and prints hold value and go up in value. Sometimes higher than one thinks as depends on what someone is willing to pay for it. They can get affected by the price of living.

No. The artist always owns the copyrights to each and every original they draw, each drawing. The copyright remains with the artist.

Unless the artist sells the rights to that original.

Some artists choose to seel the rights.

The artwork would be a lot more expensive if they were selling the artwork with the rights.

No. Again if this was to happen, you will be breaching the copyright law.

If you would like prints from your pet portrait or commissioned picture, I can do this for you at an additional cost. Works out cheaper if done at the time of the commission. I have done this for several clients now as makes a lovely gift for friends and family.

Interested in anything else please do ask as I will work with you to get what you are looking for.